You wouldn’t trust the safety of your home or business to just anyone, and we understand. Protecting the people you love, your priceless possessions, and your greatest investment is a top priority.
What if you could monitor your property at all times? Sounds great, right? Verifying the safety and security of your property, whether you are on-site or on vacation, can provide significant peace of mind. A security camera system can do that for you. It allows you to see who’s at the front door, who just hopped the fence, and whether employees are really “on the job.”
However, deciding to install a security camera system is only the first step. Finding someone who can expertly install the cameras is just as critical. A poorly installed system can fail to capture the footage you want or need. This is why choosing the right security camera installer is key. They can help make sure your system does exactly what you want it to do.
How do you choose a security camera installer? Let’s look at some top questions to answer before you schedule your security camera installation.
1. What are other people saying?
“The proof is in the pudding,” to use a popular phrase. The best way to find out about an installer is to find out what past customers think. Did the installer:
- Show up when they said they would?
- Explain everything in a way they could understand?
- Provide an accurate pricing quote (and stick to it)?
- Do the job well?
- Show respect for the customer and their property?
Online platforms like Google or Yelp can be a great place to start. But it is smart to ask neighbors, friends, or colleagues who also have security cameras. Recommendations from a person you know and trust can be very valuable.
Once you have a list of potential installers, compare their services, expertise, and pricing. Ask about their experience installing systems similar to what you want. For example, if you need cameras installed around your warehouse, make sure the company you hire has experience installing large, commercial CCTV camera systems. Skip over the companies that specialize in DIY Wi-Fi or doorbell cameras.
2. Do they guarantee their work?
Even the most reliable systems break. It could be faulty equipment or a loose wire causing your outage. Either way, it is a glaring hole in your security. What happens if your system goes down two months after installation?
Skilled installers understand the unique challenges of using any type of technology, including security cameras. And while their expertise ensures that most installations go off without a hitch, they are happy to help customers fix problems that arise.
Ask installers you are considering about their warranties or guarantees. Do they offer free service calls? How long is the equipment warranty? Do they offer a guarantee on their installation work? A warranty or guarantee can save you money if you have an equipment failure or technical problems. A reputable installer should address any issues that arise shortly after installation.
3. How does the quote compare?
Unless you are an installer yourself, it is hard to guesstimate how much a security camera system installation should cost. Don’t hire the first person who hands you a written quote. Get quotes from a few different installers. You’ll get a better idea of what the job should cost and a better feel for the company.
A professional security camera installer will note the unique characteristics and security vulnerabilities of your property. They should provide recommendations on camera placement, types of cameras, and any other equipment needed, like motion detectors. Each installer’s recommendations and approach may be different as will the price tag that goes with it. But, each quote should be detailed to help you avoid unexpected fees or charges. Be sure to ask questions so that you understand the pros and cons of each approach and can make an informed decision.
4. When can they install your system?
A trusted installer may have a busy schedule. Or there may be some prep work that needs to happen before your installer can do their work. You might have to wait a few weeks for an opening. Is that ok or do you want the cameras installed now before you head to Mexico for a month?
If you have specific needs, make sure your installer knows about them upfront. Your installer wants to give you the system that you need when you need it. So, rather than taking a “wait and see” approach, have a conversation about the timeline for your installation.
5. What type of system will they install?
No two camera systems are exactly the same, and all come with benefits and drawbacks. Do you have your heart set on a particular type of system? Installers have their preferences too based on their experience. What type of system do they recommend for your property? Why?
Even if it is not the system you envisioned, it may be a great option. Security camera installers specialize in finding great equipment for their clients. You should feel comfortable with your security camera system, and your installer can be a great resource in finding the best fit. If you are not comfortable with what your installer can offer, it’s probably time to move on to the next bid.
Your Security Partner
Choosing the right security camera installer involves careful consideration of multiple factors, from verifying their reputation to ensuring they offer robust customer support. By answering the questions in this guide, you can feel confident hiring a security camera installer to improve the safety and security of your property.